KPI Rating

📊 KPI Rating – Performance Module

The KPI Rating section is designed to track and evaluate individual performance based on predefined KPIs (Key Performance Indicators). This helps managers assess employee effectiveness in various competencies.

🔍 What You Can Do Here

• Create New KPI Metrics

• Rate Employees based on specific KPIs

• View and Edit KPI Ratings

💠 Fields Breakdown

KPI Setup (First View)

• Name: Title of the KPI metric (e.g., Customer Service Excellence)

• Subtitle: A brief explanation of what the KPI measures (e.g., Ensuring top-tier customer interactions and satisfaction metrics)

Add KPI Rating (Second View)

• Date of Rating: The date when the KPI rating is recorded

• Department: The employee's department

• Employee: Select the employee being rated

• Leader: Select the team leader or manager giving the rating

• Star Rating: A 5-star scale to evaluate performance

• Comments: Optional remarks for context or justification of the rating

✅ Tips

• ⭐ Use the star system wisely – this is the core performance feedback.

• 🗂️ Make sure to select the correct department and leader for reporting accuracy.

• 💬 Use comments to provide constructive feedback or highlight achievements.

🎥 Video Tutorial

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[KPI Rating]